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Welcome to carrentalabroad.com. We bring our customers the cheapest car hire in the easiest possible way.
You select from our 4000 locations worldwide to give you best value car hire.
FAQ - Frequently Asked Questions

Have do I book my car hire?

What’s included in my rental?

What documents will I need to collect my hire vehicle?

What if my flight is delayed?

What if I need to cancel my car rental booking?

Can I book one way rentals?

Can I amend my booking?

Can I extend my car rental?

What to do if I have an accident with my car hire?

My question has not been answered?

Q. Have do I book my car hire?
A. Making a booking with Car Rental Abroad is easy as 123. Simply book online or simply call our reservation department on +44 (0)20 7112 8356 / 020 7112/8356 to make a booking. Our fully trained staff will give you the best price & service when booking with Car Rental Abroad.

Once your booking is confirmed a pre-paid car hire voucher will be e-mailed to your e-mail address.

Q. What’s included in my rental?
A. All carrentalabroad.com rates include: unlimited mileage, comprehensive insurance, (excess may apply in some locations, click on what's included to see country specific terms and conditions for your chosen destination), breakdown recovery, airport surcharges, and tax(VAT). Except in Australia where the law requires you to pay all taxes locally.

Fully Comprehensive Insurance (NO EXCESS) for Italy, Portugal, Spain USA, Canada, Austria, Malta, Greece, South Africa, Germany.
Q. What documents will I need to collect my hire vehicle?

A. When collecting your vehicle, drivers must produce

  • The pre-paid car rental voucher (which has been e-mailed to your email address)
  • A full valid driving licence held for at least 2-3 years. An International Driving Licence/Permit is only acceptable as supplementary ID when accompanied with a valid licence from your country of permanent residence. Drives with new UK style licence must have all sections (i.e photocard and paper licence) with them.
  • A valid credit card in the driver’s name.
Q. What if my flight is delayed?
A. If you are collecting your hire vehicle at an airport. It is essential that you provide carrentabroad.com the correct flight number & arrival time. This can be done online or by phone. These details are given to our local car rental suppliers/partners so they are aware of any flight delays. In the event that your flight is delayed, causing collection of the rental vehicle to fall outside of office hours, additional charges may apply.
Q. What if I need to cancel my car rental booking?
A. To cancel your car rental booking simply inform us in writing with the pre-paid car rental voucher returned to us. Cancellation charges will apply please see our terms and conditions page.
Q. Can I book one way rentals?
A. One way rentals are available in selected locations (may be subject to charges). Please call our reservation department on 020 7112 8356 for a quote.
Q. Can I amend my booking?
A. If you wish to amend your car rental booking, please notify us as soon as possible by simply calling our reservation department on 0870 52 00 233. Amendments to a booking will be subject to a £10.00 administration fee.
Q. Can I extend my car rental?
A. You can extend your car rental days by simply calling our reservation department on 0870 52 00 233 and we will do our best to accommodate your needs.
Q. What to do if I have an accident with my car hire?
A. In the event of any accidents involving your vehicle, please contact our local car rental partner straight away. You will find the contact details on your car rental agreement.

You should also notify the local police and obtain a signed police report from them. You should also obtain full details of any third parties involved and retain copies of all rental documentation in the event an insurance company becomes involved. Also you must complete an accident report form by the end of the rental period.

Q. My question has not been answered?
A. We have compiled a list of our customers most frequently asked questions. If you have a question then it will probably be answered on this page.
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All rates advertised are ‘from’ and are based on ‘per rental week’. Prices vary depending on length of hire, collection date and collection location. Prices are based on the smallest category of car and will increase depending on car size. Terms and conditions apply.